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Customer Service Podcast

A Day in the Life is a twice-weekly podcast series created Theresa Chatelle and Cindy Whitney, our Customer Service Mavens. They'll share their rubber-meets-the-road, or phone line-meets-the-conference-bridge, tips you can use to gain more value from your conference calls and real-life stories from serving our customers' needs.

You can hear Theresa and Cindy several different ways:

* Subscribe to the podcast with your RSS Reader. Here's how:

1) Right click the graphic below:

Greypodcast2

2) Choose 'copy shortcut'

3) Paste the feed into your rss reader.

From there you'll receive the feeds with each new recording added to this podcast series. And you can manage the recording files on to your desktop for later listening, listen to them in streaming mode immediately or add them to your MP3 player of choice.

* Subscribe to the podcast with your iTunes. Here's how:

1) Right click this link.

2) Choose 'copy shortcut'.

3) Enter it into iTunes' search function.

4) Follow its steps to subscribe.

* Subscribe to the blog Conference Call Best Practices with your RSS reader:

1) Right click any of the feed icons within the right margin in the Subscribe to Conference Call Best Practices.

2) Choose 'copy shortcut'.

3) Paste the feed into your rss reader.

* Subscribe to the blog Conference Call Best Practices by email. Visit the blog and enter your email in the field on the right in the section called Subscribe to Conference Call Best Practices. With each new post you'll receive an email with the content to the post and a link to the blog.

With each new recorded conversation in A Day in the Life we'll create a post that includes a link to the MP3 recording so you can download for later listening or listen in streaming mode.

Get to know Theresa and Cindy, our Customer Service Mavens, as they share their day and tips to help you make your conference calls more productive.

July 18, 2007 | Permalink

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